Shopping Information
What Shipping Methods Are Available?
We send all deliveries via standard post with An Post. We also find An Post to be the most reliable delivery service in terms of both time and care of delivery.
How much does shipping cost?
Republic of Ireland: Standard Shipping (5-11 Working Days) €6. United Kingdom: Standard Shipping (5-11 working days) €15. Rest of Europe: Standard Shipping (5-14 working days) – €15.
Do You Ship Internationally?
We ship to anywhere within Ireland and the United Kingdom. However, we can also ship to most countries in Europe. At this time, due to costs and documentation, we are unable to ship to North America, Australia or anywhere outside of Europe.
How Long Will It Take To Get My Package?
It will usually take 5-9 days for your item to be delivered. However, there are sometimes delays which are out of our control and this is especially true at busy periods such as the Christmas holidays. Thank you for understanding.
Payment Information
What Payment Methods Are Accepted?
We can accept payment via most major credit cards and also Paypal. Stripe is the name of the secure gateway through which we accept card payment details.
Is Buying On-Line Safe?
Yes, both Stripe and Paypal are widely regarded as extremely safe ways in which to purchase online.
Orders and Returns
How do I place an Order?
You simply click on the item which you want and “add” this item to your cart. When finished shopping, you can then navigate to the “checkout” page which will prompt you to make a payment via credit card or PayPal.
Do I need an account to place an order?
No. You can simply make the purchase and insert your email address etc which will be used to keep you informed about the delivery of your item.
Who should I to contact if I have any queries?
Get in touch with us through the website or the Facebook page.
How Can I Cancel Or Change My Order?
We will need you to return the order before any changes can be made. However, this item must not be damaged in any way in order for any change to be considered.
How Do I Track My Order?
We will keep you updated by email. Please allow us the necessary time (5-10 days) to deliver your item. If you think the item is taking longer than expected, please do get in touch via the website or facebook page.